A Few Words About Us

NEW IMAGE CARPETS LTD formally Cotton & Telfer have sold flooring in Sunderland and South Shields for nearly half a century.

As members of the Carpet 1st metro buying group - a nationwide association of over 200 independent carpet specialists - we represent considerable purchasing power the benefits of which are passed directly to our customer

Talk to our staff and you'll find they have a wealth of experience, they love to answer any of your questions. We operate from two stores in Wear Street, Sunderland SR5 2BH and Westoe Rd, South Shields NE33 4NA

1st Class Service and Low Prices too!

Good service combined with competitive prices and quick and efficient planning are the qualities we pride ourselves on. This is the main reason why our customers recommend us. The selection of your flooring is one of the largest purchases you may make and we will ensure you make the right choice for your home.

We can offer a Home selection service. This Sample Service enables you to take home a selection of flooring choice's to view at your leisure in your home environment.

Profesional Installation

At New Image Carpets we aim to make the fitting of your Flooring as hassle Free as possible with the minimum of disruption and inconvenience to you. Our professional, Friendly Fitting staff are there to ensure you are delighted with your new Flooring. All our Fitters are professionals and have many years experience. They can advise you on any aspect of your new Flooring,answer any questions you may have on the day of installation, or you can simply contact the store.

Free Estimates

For your piece of mind we offer a Full planning and estimating service. We will call out and check sizes and totally plan for all your needs taking all the worry of measuring from you. With many ranges we have multi width options which can

Total Satisfaction

Installing carpets and Flooring is a difficult job it is important that all items including the old Flooring are removed From the room to avoid any problems and to allow our Fitters to install your New Flooring to British Standard Fitting requirements but more importantly to your satisfaction. We would always advise you to renew any underlay to get the best possible life from your new flooring and to benefit from the manufacturers guarantee.

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